Refund & Cancellation Policy

Important Notice: All purchases in PoockieFy are FINAL and NON-REFUNDABLE. Credits cannot be cancelled or refunded once purchased.

Embrace the AI Magic

Before Purchasing: Remember that AI is a creative partner, not a perfect replica machine. Each transformation is a unique interpretation - results may vary even with similar input photos.

Creative Variance is the Feature: Our AI interprets rather than duplicates. Think of it as a digital artist who paints your photo in new styles - each stroke is unique, and every creation carries the magic of creative randomness.

Quality Input = Artistic Output: Like any artist, our AI works best with clear, well-lit photos. Brighter, sharper inputs inspire more detailed and vibrant artistic interpretations. Embrace the artistic variations and unexpected creative touches that make each transformation special and unique.

1. DIGITAL SERVICE NATURE

PoockieFy is a digital service providing AI-powered photo transformations. Due to the immediate, non-returnable nature of digital services and products:

All sales are final
No refunds are provided for any reason
All purchases are non-cancellable
Credits cannot be transferred, refunded, or converted to cash

2. CREDIT PURCHASES

Immediate Consumption

Credits are consumed immediately when you initiate a transformation. Once the AI processing begins, the transaction is complete and irreversible.

No Refunds for Technical Issues

We do not provide refunds for:

Technical issues with your device
Internet connectivity problems
User errors in photo selection
Dissatisfaction with transformation results
Accidental purchases

3. TRANSFORMATION RESULTS

AI transformation results may vary based on input photo quality
We provide example outputs for each style to set proper expectations
Final results depend on photo clarity, lighting, and composition
No refunds are provided for transformation results

4. PAYMENT DISPUTES

Unauthorized payment disputes or chargebacks will result in:

Immediate account suspension
Loss of all purchased credits
Permanent ban from the service
Legal action for fraudulent disputes

5. EXCEPTIONAL CIRCUMSTANCES

In extremely rare cases of proven system-wide service failure preventing ALL users from accessing the service for more than 24 hours, we may consider compensation in the form of additional credits at our sole discretion.

6. FREE CREDITS AND PROMOTIONS

Free credits or promotional credits have no cash value
Promotional credits cannot be exchanged for paid credits
We reserve the right to modify or revoke promotional credits at any time

7. USER RESPONSIBILITY

By purchasing credits, you acknowledge and agree that:

You have read and understood this refund policy
You accept the no-refund terms
You are responsible for your purchase decisions
You will not initiate fraudulent payment disputes

8. LEGAL COMPLIANCE

This policy complies with:

Apple App Store Guidelines for digital goods
Google Play Store Policies for in-app purchases
Consumer protection laws for digital services

9. POLICY UPDATES

We reserve the right to update this policy at any time. Continued use of the service after updates constitutes acceptance of the revised policy.

10. CONTACT

For questions about this policy (refund requests will not be entertained):
Email: poockiefy@gmail.com
Subject: Refund Policy Inquiry

Pro Tip: Use our free daily transformation to test different photo qualities and see how our AI creatively interprets various inputs before making purchases.

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